Privacy Policy

Who we are

Our website address is: https://sajnibeautycare.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Facebook Messenger Chat Bot

When you send a message to our Facebook Page (সাজনি বিউটি কেয়ার- Sajni Beauty Care) via Messenger, we collect and store:
– Your Facebook-assigned Page-Scoped User ID (PSID) — a unique identifier Facebook gives us for your account, which cannot be used to look up your personal Facebook profile.
– The text content of the messages you send us.
– Any name, phone number, address, or order details you voluntarily share with us to place an order.

We use this information to:
– Reply automatically to common questions (delivery, pricing, payment, ingredients, etc.) using a pre-written list of answers.
– Generate a helpful reply using an AI language model when your question doesn’t match our FAQ list.
– Process and fulfill orders you place with us.

We do not use this information for advertising, and we do not sell it to any third party.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

If you message our Facebook Page, we share your message data with:
– Meta Platforms, Inc., as the provider of the Messenger platform through which all messages are sent and received. Meta’s own handling of this data is governed by Meta’s Data Policy: https://www.facebook.com/privacy/policy/
– OpenAI, L.L.C. — when your message doesn’t match a known FAQ, its text is sent to OpenAI’s API to generate a reply. OpenAI’s handling of this data is governed by OpenAI’s Privacy Policy: https://openai.com/policies/privacy-policy
– Our delivery/courier partner, only where you’ve placed an order and only to the extent needed to deliver it (name, address, phone number).

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Messenger conversations are retained for as long as reasonably necessary to provide customer support and resolve order-related issues, and no longer than 12 months from your last message, after which they are deleted from our systems. You may request earlier deletion at any time — see our Data Deletion page: https://sajnibeautycare.com/data-deletion/

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you’ve messaged our Facebook Page, you can also request an export or deletion of that data at any time — see our Data Deletion page: https://sajnibeautycare.com/data-deletion/

Where your data is sent

Visitor comments may be checked through an automated spam detection service.